I had never been to Express Avenue or EA (as it is called) but after seeing this incident, I don't have any inclination to go that place anymore. Im boycotting EA coz their staff, security and others in-charge of the mall have little or no training in emergency management, first-aid medical care and behaving with the public. This is highly disgusting on two counts:
- The EA Mall: From the mall point of view, people are their source of income. More the footfalls, more the income for them. It is in their best interest to take care of customers in the mall by providing them basic facilities and proper management of the facility. What is seen in the below video is pure apathy displaying lack of preparedness to handle emergency and failure to provide basic first aid. A mall is a place where thousands of people gather on a regular basis and it is imperative of them to foresee emergency needs and plan for them. The behavior of mall authorities is just disgusting, unworthy of my patronage.
- Police: Police often forget for whom they work for. Police have various responsibilities: Crime prevention, law and order maintenance, traffic management, providing security etc. However, all of this is done to serve the public and a developing public situation has to be handled with care and respect. What we see in this video is authority and direct threat issued to responsible citizens of the city. Of course, people were spilling over to the road and creating a ruckus by blocking traffic, but they are doing that as last resort as their earlier demands were not met by police or the evasive mall authorities. If their genuine questions are met, they would have dispersed on their own. Instead, police resorted to threaten then and fudge their responsibilities.
I'm really disappointed and sad. I'm boycotting EA
Salute to the brave lady who fought for the departed soul and for thousand of soul-less living people.
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